Overview
What is Bullhorn ATS & CRM?
Bullhorn Recruitment CRM is a SaaS based solution that offers a suite of features typical of applicant tracking systems: a mobile app, batch or mass communication with potential candidates via multiple channels, instantaneous posting to multiple job boards, resume parsing,…
They are NOT the Mercedes of recruitment software. Sign up and its the start of your business getting screwed over.
NON-recommendation, dirty data
Bullhorn ATS & CRM - Costly but worth it!
Good for a smaller company with not many relationships to manage
Tech Talk ATS
Reliable ATS of all time.
Overview of Bullhorn Features
Bullhorn Review
Makes my life easier and the candidate experience better!
Bullhorn's Bully Employees
Streamlined Applicant Tracking with Bullhorn!
Catastrophic ATS & CRM provider, don't buy this!
You wouldnt want to use anything else
Unfair contract terms which auto renew (BEWARE) , Terrible customer service, awful technology (AVOID!)
Pre & Post Hiring made easy
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Job Requisition Management (56)5.858%
- Applicant Tracking (57)5.757%
- Resume Management (57)5.757%
- Candidate Search (57)5.656%
Pricing
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $99 per month per user
Product Demos
Bullhorn ATS & CRM Demo
Features
Recruiting / ATS
Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.
- 5.8Job Requisition Management(56) Ratings
Job Requisition Management – Job requisition management is the ability to create jobs quickly and easily
- 5.3Company Website Posting(48) Ratings
Software allows postings to be displayed on the company website
- 7.2Publish to Social Media(22) Ratings
Software provides ability to publish postings to social media sites
- 6Job Search Site Posting(27) Ratings
Software provides ability to publish postings to top job search sites
- 4.7Customized Application Form(39) Ratings
Application form for applicants allowing capture of required information
- 5.7Resume Management(57) Ratings
Software allows resumes to be uploaded in bulk, and for contact information to be parsed
- 4.9Duplicate Candidate Prevention(54) Ratings
Duplicate candidate prevention prevents candidates already in the system from being added
- 5.6Candidate Search(57) Ratings
Search capabilities allows candidates with certain attributes to be located
- 5.7Applicant Tracking(57) Ratings
Applicant tracking allows recruiters to assign applicants to various stages so others can see status at a glance
- 5.1Collaboration(52) Ratings
Collaboration capabilities provide the ability to share notes and evaluations
- 5.3Task Creation and Delegation(51) Ratings
Task creation is the ability to create recruitment process tasks and assign them to others
- 5.5Email Templates(54) Ratings
Software allows creation of standard email templates for communication with candidates
- 5.1User Permissions(48) Ratings
User permissions allow you to decide which information is viewable or editable by others
- 5.1Notifications and Alerts(51) Ratings
Notifications and reminders inform you of tasks to be completed
- 5.4Reporting(51) Ratings
Standard reports on key recruiting metrics such as time-to-fill
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Bullhorn ATS & CRM?
Offering different solutions customizable to fit the user's needs and future-proof investments, the Bullhorn system grows with the business, enabling the user to make more placements, improve candidate experience, and streamline operations.
Bullhorn unifies the entire agency with solutions that align the work of every department, individual, and role to promote profit, growth, and a seamless candidate and customer experience.
Bullhorn ATS & CRM Features
Recruiting / ATS Features
- Supported: Job Requisition Management
- Supported: Company Website Posting
- Supported: Customized Application Form
- Supported: Resume Management
- Supported: Duplicate Candidate Prevention
- Supported: Candidate Search
- Supported: Applicant Tracking
- Supported: Collaboration
- Supported: Task Creation and Delegation
- Supported: Email Templates
- Supported: User Permissions
- Supported: Notifications and Alerts
- Supported: Reporting
Bullhorn ATS & CRM Screenshots
Bullhorn ATS & CRM Integrations
- Mediafly Intelligence360
- Broadbean
- LinkedIn Talent Hub
- Dice TalentSearch
- DaXtra Parser
- Constant Contact
- CloudCall
- Spark Hire
- Scout
- TalentWise Hire
- InterviewStream Hire
- Salesforce Marketing Cloud
- HubSpot Marketing Hub
- Mailchimp
- VerticalResponse
- MyPayrollHR.com
- SimplyHired
- WANTED Analytics
- Vonage Business Communications
- Zapier
- Ebsta
- DiscoverOrg (discontinued)
- Fuze
- Shiftboard
- Textkernel Parser
- Whatfix
- First Advantage
- Sugar Market
- LogicMelon
- cube19
- Promoter
- SnapHop
- SpringAhead
- by Emburse
- Textkernel
- Astute Payroll
- Haley Marketing
- JXT
- MyResourcer
- Actonomy xMP
- Findly SkillCheck
- CEB SHL Talent Measurement
- OnRecruit
- Icetrak
- etz Technologies
- Empower VMS
- Voice Advantage
- Workopolis
- Menemsha Group
- Advance Payroll
Bullhorn ATS & CRM Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android, Mobile Web |
Supported Countries | Europe, Middle East, Africa, Asia, North America, Central America, South America, Australia, India, United Kingdom, New Zealand |
Supported Languages | English, Dutch, French, German, Spanish |
Frequently Asked Questions
Bullhorn ATS & CRM Customer Size Distribution
Consumers | 0% |
---|---|
Small Businesses (1-50 employees) | 60% |
Mid-Size Companies (51-500 employees) | 30% |
Enterprises (more than 500 employees) | 10% |
Comparisons
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Reviews and Ratings
(196)Community Insights
- Business Problems Solved
- Recommendations
Bullhorn ATS is a versatile software used across organizations to streamline various business processes, primarily in the areas of applicant tracking and customer relationship management. Users find Bullhorn ATS to be highly beneficial for organizing candidate and client information, managing job orders, and mapping out recruitment processes. With its customizable features and flexibility, Bullhorn ATS caters to the unique needs of small companies as well as large recruiting organizations.
A key use case for Bullhorn ATS is its ability to centralize and organize candidate and client data, saving valuable time by keeping all relevant information in one place. Users have praised Bullhorn ATS for its user-friendly interface and intuitive design, making it easy to navigate and learn. It has significantly improved the training process for new users, allowing them to quickly upload and locate candidates from different platforms.
Another notable feature of Bullhorn ATS is its integration with LinkedIn, which has helped reduce financial expenditure on the platform. This integration enables seamless synchronization of candidate information between Bullhorn ATS and LinkedIn profiles, optimizing the recruitment process.
While Bullhorn ATS has received positive feedback for its effectiveness in streamlining business processes and managing candidate pipelines, some users have experienced reliability issues and slow support response times. Nonetheless, Bullhorn ATS remains a popular choice for organizations seeking a comprehensive solution for applicant tracking, customer relationship management, and overall business development.
Based on user reviews, here are the three most common recommendations for Bullhorn:
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Try it out and see if it suits your needs. Users recommend giving Bullhorn a try, especially for staffing and recruiting firms. They mention that Bullhorn has many functions and capabilities, making it suitable for tracking candidates and managing the recruitment process. While there may be occasional glitches and technical issues, users generally find it fairly easy to use and effective for their job.
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Consider alternatives. Some users suggest exploring other CRM options as they believe there might be better alternatives to Bullhorn available in the market. However, it's important to note that this recommendation may vary depending on individual preferences and requirements.
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Invest time in learning the system. Users highlight the importance of dedicating time to learn Bullhorn in depth, as it can be expensive and requires some effort to fully understand all its features. However, once users become familiar with the system and know how to use its features effectively, they believe Bullhorn brings significant benefits in terms of tracking candidates, scheduling interviews, and pipeline management.
Overall, users highly recommend Bullhorn for staffing and recruiting firms, especially those dissatisfied with their current ATS or startup staffing firms in need of an ATS solution. Despite occasional glitches and the need for time investment in learning the system, users find Bullhorn to be a valuable tool in their recruitment processes.
Attribute Ratings
Reviews
(1-25 of 44)Good for a smaller company with not many relationships to manage
- Integrated CRM and ATS solution
- Email integration
- Dashboard reporting
- requires quite a bit of set up - not very out of the box friendly
- parsing was slow and not very correct
- relationships requires lots of maintenance and was often incorrect
Tech Talk ATS
- Data Analytics
- Organized Tabs
- User Friendly
- Sometimes candidates resume are old
- Pooling of candidates from Job Boards
- Candidate management.
- Integration with other tools (i.e. Dice, CareerBuilder, CloudCall, etc.).
- Reporting.
- Notes and notifications.
- It always takes 2 tries to login.
- Easier ways to edit notes without admin access.
Streamlined Applicant Tracking with Bullhorn!
- Easy to read format
- Integration with email and Zendesk
- Easy search function
- Separate onboarding layout (isolated space to enter onboarding progress notes in ticket format).
- More built out home page. To a new user it looks like it hasn't fully loaded.
- I wish the recent pages on the left side menu saved more pages before deleting them. While onboarding multiple people it helps to have multiple pages loaded on the menu.
Catastrophic ATS & CRM provider, don't buy this!
- Liying
- Not solving issues
- sell their product to you so they earn money!
- IT knowledge
- Service
- Well trained service employees
You wouldnt want to use anything else
- Compiance management
- Easy data upload
- Good integration with other products such as adcourier and Cube19
- The ability to undelete tasks without the need for technical support
- Live chat could be available more freequently
- Support available for all users not just support contacts
Unfair contract terms which auto renew (BEWARE) , Terrible customer service, awful technology (AVOID!)
- Storing CV's
- Contracts - auto renewal for 12 months, if notice is not given 60 days before.
- Clunky system, very slow
- Website integration - Need a team of web developers to integrate website
- Boring user interface, makes CRM system a chorr
- Customer service. No one answers the phone. People take 5 days to get back to you on email, you send another reply to that email, you have to wait another 5 days. Outrageous service.
- No account managers or point of contact for customers. No check-ins to see how I am getting on with the system.
Pre & Post Hiring made easy
- It provides the contact details of a candidate relevant to the job. All details are with a user-friendly interface that anyone can use the application.
- The specific details given by Bullhorn ATS & CRM are unbelievable. One place and you can make a decision about hiring or not hiring.
- The messaging automation feature again helps to save our time.
- I wish we could avoid the support call to install a few new features.
- The navigation from one feature to another is slightly tricky at times. Not difficult but can get tricky for a new person.
- The search engine can get better and more specific with the niche.
- Friendly User Interface.
- Organized list of resources for employees.
- Efficient Reminder System.
- Provides great time efficient shortcuts to users.
- Great color coding for notification priority.
- Great acceptance from employee point of view.
- More ways to visualize Timesheet, Hours worked, and Pay generated for the period.
- Specific colored section on HR contact in the organization to address user's further questions.
- Add to bookmarks button for frequently used websites such as Timesheet submission.
Bullhorn - Average Results
- Tracking Candidates
- Sourcing Resumes
- Multi User system - allows for collaboration across the organisation
- The interface is complicated and not so user friendly
- Resume sourcing does give adequate results as compared to other ATS
- Integration with job boards like Careerbuilder/ Monster/ Dice can be much better
Why Bullhorn is the best ATS/CRM in the market
- Candidate database allows for us to store and search for relevant candidates
- Stores all of our client data and client history
- Allows us to track all of the activity of our recruiters and sales people
- A deeper integration with Outlook
- A deeper integration with LinkedIn
Good ATS and CRM
- Parsing resume
- Logging activities
- User-friendly interface
- Allows multiple tabs to be open
- Logs out too frequently if you are on a page sourcing on another website
- It doesn't always do a good job of recognizing individuals who are already in place and instead it makes new profiles
- It is difficult to navigate at first. A lot of tools and whatnot, with very little training to understand everything.
Very disappointing, outdated product with too many bugs
- The onboarding process is quite good. We were impressed with our consultant.
- It is very buggy, and they put the onus on the user to work around those bugs. You will find yourself constantly clearing browsing data and restarting your machine just to log in or get things set up.
- The default categories and functionality are really outdated. You can add fields yourself, but this is time-consuming, and the issues with cookies/browsing data mean you often get weird behavior when you edit the interface.
- It is time-consuming to upload and parse CVs to the system, and not well integrated with a typical LinkedIn workflow.
- Lack of accountability: Staff fob you off with excuses and workarounds, and nothing gets fixed. These are fixable problems, but nobody cares.
Disappointed - Great Sales Pitch, no Follow through.
- Track and manage client & candidate interactions.
- Search clients & candidates based on a specific requirement or location.
- Market to via SMS, email and phone.
- Manage the sales pipeline effectively.
- The ability to hashtag consultants, client contacts & candidates.
- The ability to customise individual views at the consultant level, and from an administrator perspective customise yourself without the help of the tech team.
- The appearance is user friendly, and there is online training to onboard new staff to the software.
- It's old & clunky with attempts to modernise its appearance & features.
- The search uses boolean so consultants require training to know how to search, build lists & find candidates & contacts. E.g., you write 'Bob' into search, & it won't appear but you'll add an asterisk & it will appear. If you had 'Bob Jane' in the first name, it also won't appear.
- The filters don't work correctly. E.g., we have 'DPA' & 'Non DPA' - BH did not have the ability to differentiate between the two using the filter, because they both said 'DPA'. We had to either change the terminology (which is industry standard in the medical field) or use the advanced search rather than the filters.
- The updating of the custom fields is clunky & not intuitive. Adding in multiple job types was limited to 3 (i.e. salary, contract & temp - we have additional types) and each one required individual customizing (fair) which then played havoc if it didn't match up to the master file which overrode the other 3. E.g., ALL custom fields were required on the master, and then you'll match up each in the individual job type as required. You'd then just include what was required in the individual job type.
- The migration from our old CRM was poor. One example - We ended up with thousands of files that were 'New South Wales' which got turned into 'New South Western Australiales.' We were refused assistance in fixing this.
- It's slow to load.
- Clear your cache daily - or things will break.
- No ability to add locations to a profile - you need to add each individual child company for it to appear in a search even when there is only one contact for the lot. For example, one of our clients has 176 medical practices and for these to appear in any searches, they had to be individually added as full profiles rather than added in as a location despite there being one recruitment contact.
Powerful Recruitment Tools that user-friendly
Bullhorn is one of the best Recruiting tools that I have used in my recruiting career. It's very fast, very reliable, and user-friendly. I can do a quick search of who is calling me just by entering the phone number in the system. It saves time in resume submissions, contact details, and other data, and the interface that helps with tracking candidates in a timely manner. Interactions between team members through Bullhorn is awesome, as you can send notes directly to email accounts to ensure they're seen.
- It fetches the right resumes with the right keywords and filters.
- One of my favorite features is for mass email. Once you have the right candidates you just have to add them in a Tearsheet and just do mass emails to them. It saves times and effort.
- I wish we could see the name of the candidates attached to a job with notes. Instead, we have to click and go inside to check who is the candidate attached to that job.
Mass Emailing is one of the best features where you can send emails to a bunch of the right candidates without showing them that it's a mass email, as it looks more of a personal email.
Reporting is also an effective tool in Bullhorn. To track personal performance, it helps in getting the data of the last day, week, month or year. It's a pretty impressive feature.
Bullhorn - A Great ATS!
- Tracks data.
- User-friendly.
- Resume search function.
- The new Novo interface requires more clicks than the previous version when viewing data.
- The submission tracking of a candidate and where they are at in the process.
- Resume Parsing, auto populating the information makes the work easy.
- Bullhorn enables other applications to be linked to it as well, eg- Textus, which makes the work easy in contacting candidates.
- I think just the timing, sometimes the candidate information ton the notes section takes a bit time to load unless I immediately click, but this could be a network issue.
- It would be convenient if there is a way to save all the search strings that I actually maintain in a different folder on my desktop.
Bullhorn- Potential is there
- Ease of use & user-friendly
- Finally integrated to a variety of browsers and operating systems
- Easy export/import options to market to both clients & candidates
- Easy to coordinate and plan scheduled meetings and interactions
- Email client is external and must be used by Gmail. The internal email feature was removed from the software (unless you mass mail).
- The software is a little clunkly, and although it's a newer version, it seems a bit outdated.
- While the platform is web-based, it fails to run smoothly through a mobile platform, and often times, the loading times are a little sluggish.
Great CRM tool to ease the recruitment process
- Maintaining and managing the pool of candidates.
- Tracking applicants and updating their status.
- User-friendly and great customer service.
- New features are rarely communicated, hence it does take some time to adapt.
- Currently, there's no data mining tool available at no cost, which would allow us to clean the data.
- Has a lag in-between, and will log you out if there is any problem with parsing the resume, but that is ok.
Fantastic Recruitment focused CRM System
- The marketplace of integrations with other software is a great bonus, allowing us to leverage Bullhorn across departments to manage from start to finish our contractors
- Constantly evolving and progressing the software, building upon past versions and improving the design and functionality based on customer feedback
- An app for phones would be a great bonus, as the mobile browser version isnt particularly user friendly on a small screen
Robust offering with room for improvement
- Inhaling resumes from Word documents - field mapping is about 80+% accurate and will check for duplicates before savings.
- Adding notes is very easy and can be categorized based on the type of interaction it is: email, text, phone call, etc.
- Integrations with many 3rd party vendors that are already widely used by recruiting and staffing agencies.
- Reporting: out of the box reporting is not very detailed or easy to navigate. In order to get better detailed and specific reports, you either need their Canvas product or pay for a 3rd party vendor.
- Customization: will get better with NOVO Experience update, but many users still don't have it. Right now many fields and order are not customizable
- Many features Bullhorn can do are not apparent to the user, often times you have to call in the figure things out.
Bullhorn Review
- Very user-friendly and self-explanatory
- Great at keeping track of candidates, including where we're at in the recruitment process with them and where the candidate is at in their job search
- Very easy to use in an organization because you can check in on who has contacted what candidate and ensure that you're not double calling candidates
- Candidate sourcing is sometimes difficult as the search bar and filters sometimes do not work
- Glitches a lot - will kick you out often or will not properly parse resumes or upload them
- Attaching files is sometimes difficult and this feature also seems to glitch often, as well
The Good, The Bad and The Ugly
- It tracks our candidate and client interaction with great detail.
- I like the Bullhorn for email function - instead of sending an email via Outlook and then having to copy and paste it into BH, BH will open Outlook email for me and then automatically place a copy of the email in the recipients BH profile.
- BH will parse resumes received via email - lessening the amount of information manually added.
- Creating reports - I have ones that were created by BH but I cannot change the specifications to meet my end of the year needs.
- Cannot create an Excel sheet directly from a tear sheet - I have to save the tear sheet then go into the search bar and search for the name of the tear sheet in order to download it as a CSV file.
- Cannot print task lists - I had to create a ticket and they showed me a workaround.
Bullhorn CRM - A great recruiting tool
- Notes features is a real hit with our recruiters.
- Merging records whether it be duplicate jobs or candidates helps minimize duplicate information.
- Everything is well connected, for instance a client will show all of the open jobs.
- There are a lot of small features I would like to see as an admin such as bulk update en mass on occupation for users.
- The limit to the amount of "Customtext" options under field mapping could be higher.
- I would like more options to generate different types of report in different formats.
Great CRM. Works well with Staffing & Recruiting industry.
- Track and manage leads and sales pipeline
- Easy to convert leads to real sales opportunities and eventually convert the opportunities into jobs. All of this is done seamlessly with little to no duplication of content.
- Reporting can be exported to Excel.
- Searching databases can be clunky at times (certain contact searches don't always return data from lead database).