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Bullhorn ATS & CRM

Bullhorn ATS & CRM

Overview

What is Bullhorn ATS & CRM?

Bullhorn Recruitment CRM is a SaaS based solution that offers a suite of features typical of applicant tracking systems: a mobile app, batch or mass communication with potential candidates via multiple channels, instantaneous posting to multiple job boards, resume parsing,…

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Recent Reviews

TrustRadius Insights

Bullhorn ATS is a versatile software used across organizations to streamline various business processes, primarily in the areas of …
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NON-recommendation, dirty data

1 out of 10
March 06, 2023
Bullhorn, has provided inaccurate details about applicant/s.<br>Applicant/s are not given proper relief, usually 30 days<br>to correct, …
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Bullhorn Review

1 out of 10
June 21, 2022
I was recently migrated (April '22) from Sendouts ATS (15 years) to Bullhorn ATS. I find the Bullhorn product to be far inferior to the …
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Bullhorn's Bully Employees

1 out of 10
April 19, 2022
Bullhorn is our ATS/CRM. We use it for all our Recruiting and Business development tracking and management.
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 15 features
  • Job Requisition Management (56)
    5.8
    58%
  • Applicant Tracking (57)
    5.7
    57%
  • Resume Management (57)
    5.7
    57%
  • Candidate Search (57)
    5.6
    56%
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Pricing

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.pcmag.com/reviews/bullhorn…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $99 per month per user
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Product Demos

Bullhorn ATS & CRM Demo

YouTube
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Features

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

5.5
Avg 8.0
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Product Details

What is Bullhorn ATS & CRM?

Bullhorn provides software designed for staffing and recruiting agencies - Its automated data capture and customer insight technology help companies engage candidates and win customers. The vendor states that presently more than 10,000 companies rely on Bullhorn’s cloud-based platform to streamline their recruitment processes and power their business from start to finish.

Offering different solutions customizable to fit the user's needs and future-proof investments, the Bullhorn system grows with the business, enabling the user to make more placements, improve candidate experience, and streamline operations.

Bullhorn unifies the entire agency with solutions that align the work of every department, individual, and role to promote profit, growth, and a seamless candidate and customer experience.

Bullhorn ATS & CRM Features

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Customized Application Form
  • Supported: Resume Management
  • Supported: Duplicate Candidate Prevention
  • Supported: Candidate Search
  • Supported: Applicant Tracking
  • Supported: Collaboration
  • Supported: Task Creation and Delegation
  • Supported: Email Templates
  • Supported: User Permissions
  • Supported: Notifications and Alerts
  • Supported: Reporting

Bullhorn ATS & CRM Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of

Bullhorn ATS & CRM Competitors

Bullhorn ATS & CRM Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesEurope, Middle East, Africa, Asia, North America, Central America, South America, Australia, India, United Kingdom, New Zealand
Supported LanguagesEnglish, Dutch, French, German, Spanish

Frequently Asked Questions

Bullhorn Recruitment CRM is a SaaS based solution that offers a suite of features typical of applicant tracking systems: a mobile app, batch or mass communication with potential candidates via multiple channels, instantaneous posting to multiple job boards, resume parsing, and data and document uploading.

Bullhorn ATS & CRM starts at $99.

JobDiva, JobAdder, and Aqore are common alternatives for Bullhorn ATS & CRM.

Reviewers rate Publish to Social Media highest, with a score of 7.2.

The most common users of Bullhorn ATS & CRM are from Mid-sized Companies (51-1,000 employees).

Bullhorn ATS & CRM Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)60%
Mid-Size Companies (51-500 employees)30%
Enterprises (more than 500 employees)10%
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Comparisons

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Reviews and Ratings

(196)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Bullhorn ATS is a versatile software used across organizations to streamline various business processes, primarily in the areas of applicant tracking and customer relationship management. Users find Bullhorn ATS to be highly beneficial for organizing candidate and client information, managing job orders, and mapping out recruitment processes. With its customizable features and flexibility, Bullhorn ATS caters to the unique needs of small companies as well as large recruiting organizations.

A key use case for Bullhorn ATS is its ability to centralize and organize candidate and client data, saving valuable time by keeping all relevant information in one place. Users have praised Bullhorn ATS for its user-friendly interface and intuitive design, making it easy to navigate and learn. It has significantly improved the training process for new users, allowing them to quickly upload and locate candidates from different platforms.

Another notable feature of Bullhorn ATS is its integration with LinkedIn, which has helped reduce financial expenditure on the platform. This integration enables seamless synchronization of candidate information between Bullhorn ATS and LinkedIn profiles, optimizing the recruitment process.

While Bullhorn ATS has received positive feedback for its effectiveness in streamlining business processes and managing candidate pipelines, some users have experienced reliability issues and slow support response times. Nonetheless, Bullhorn ATS remains a popular choice for organizations seeking a comprehensive solution for applicant tracking, customer relationship management, and overall business development.

Based on user reviews, here are the three most common recommendations for Bullhorn:

  1. Try it out and see if it suits your needs. Users recommend giving Bullhorn a try, especially for staffing and recruiting firms. They mention that Bullhorn has many functions and capabilities, making it suitable for tracking candidates and managing the recruitment process. While there may be occasional glitches and technical issues, users generally find it fairly easy to use and effective for their job.

  2. Consider alternatives. Some users suggest exploring other CRM options as they believe there might be better alternatives to Bullhorn available in the market. However, it's important to note that this recommendation may vary depending on individual preferences and requirements.

  3. Invest time in learning the system. Users highlight the importance of dedicating time to learn Bullhorn in depth, as it can be expensive and requires some effort to fully understand all its features. However, once users become familiar with the system and know how to use its features effectively, they believe Bullhorn brings significant benefits in terms of tracking candidates, scheduling interviews, and pipeline management.

Overall, users highly recommend Bullhorn for staffing and recruiting firms, especially those dissatisfied with their current ATS or startup staffing firms in need of an ATS solution. Despite occasional glitches and the need for time investment in learning the system, users find Bullhorn to be a valuable tool in their recruitment processes.

Attribute Ratings

Reviews

(1-25 of 44)
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Score 6 out of 10
Vetted Review
Verified User
Incentivized
Bullhorn ATS & CRM was implemented to help track our practicum and co-op placements and engagement opportunities with industry members.
  • Integrated CRM and ATS solution
  • Email integration
  • Dashboard reporting
  • requires quite a bit of set up - not very out of the box friendly
  • parsing was slow and not very correct
  • relationships requires lots of maintenance and was often incorrect
For smaller businesses that needs more than what the off-the-shelf ATS can offer and needs some CRM integration, Bullhorn ATS & CRM will work. There are better solutions but also cost more.
December 07, 2022

Tech Talk ATS

Kaye Actub | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I am part of the mentorship program. We have recruiters assigned to the account that are using Bullhorn ATS & CRM. Bullhorn ATS & CRM is easy to use. There are some features that are not on JobDiva and eRecruit & Tempbuddy but it is with Bullhorn ATS & CRM. We can also pullout data to check their daily activities in that way we can check our recruiter's productivity just like their leads, dials, VMs, connects or even the status of the candidate they reached out to.
  • Data Analytics
  • Organized Tabs
  • User Friendly
  • Sometimes candidates resume are old
  • Pooling of candidates from Job Boards
We used this when we are trying to pull candidate instead of using the monster and dice since it auto upload resumes from their. It is perfect if it will also upload the updated resume of the candidate. Some of the resumes on Monster is already updated but if we check Bullhorn ATS & CRM it still got the old resume.
Ellie Karayan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I really love Bullhorn. It’s a great platform to manage candidates, clients, and job reqs in a place that’s easy for everyone to access. It integrates seamlessly with other platforms and is super user friendly. I recently started understanding the reporting/ analytics side and that’s been very helpful to get a window into the status of my performance and that of my company. I really recommend Bullhorn for anyone who is on the market for a new ATS platform.
  • Candidate management.
  • Integration with other tools (i.e. Dice, CareerBuilder, CloudCall, etc.).
  • Reporting.
  • Notes and notifications.
  • It always takes 2 tries to login.
  • Easier ways to edit notes without admin access.
I really like having Bullhorn to look back on my notes with my candidates. The best part of using BH versus another note take platform is that when I’m out of the office, one of my colleagues can pickup where I left off and ensure the candidate experience is consistent.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our onboarding and recruiting teams utilize Bullhorn ATS & CRM to keep track of our candidates, employees, projects, and placements. All communications with an employee are housed in the candidate's Bullhorn profile, as well as all contact information, relevant files, and corresponding submissions and placements for projects. Client information for projects and headcounts to fill are housed in their respective Bullhorn profile.
  • Easy to read format
  • Integration with email and Zendesk
  • Easy search function
  • Separate onboarding layout (isolated space to enter onboarding progress notes in ticket format).
  • More built out home page. To a new user it looks like it hasn't fully loaded.
  • I wish the recent pages on the left side menu saved more pages before deleting them. While onboarding multiple people it helps to have multiple pages loaded on the menu.
Bullhorn ATS & CRM works well for recruiting and placement functions. It's great for housing all pertinent information about a candidate in one spot. For onboarding functions, it is definitely possible to overcrowd the notes section of the candidate profile, which is why Bullhorn is not best suited for documenting the onboarding process for new employees.
Jelle Verhagen | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
An absolute catastrophe. Lies during sales pitch Incompetent IT helpdesk Incompetent service provision After several conversations we chose bullhorn. Based on the sales pitch, it best suited our development, working method, and requirements. A wrong decision. During the introduction phase, after the finalization of the contract, we found out that we were lied to on several aspects. For example, the system did not work with us, this was specifically discussed during the purchase interview. Then we were lied to about the further process, or as they call it themselves a human error. They believe that they do not have to resolve this, as it was an individual mistake made by one of their employees. The cost of this mistake for us is approximately €1,500. I advise you to look further, there will be better, user-friendly, and fewer lying parties on the market than this one.
  • Liying
  • Not solving issues
  • sell their product to you so they earn money!
  • IT knowledge
  • Service
  • Well trained service employees
Because of the horrible service and the lies we see it all as one big mistake!
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Bullhorn ATS & CRM as our main CRM it enables us to easily track processes, add new candidate and client information, set reminders, send out mass emails and manage GDPR effectively. I use Bullhorn ATS & CRM from a purely administrative perspective I set up and manage new user accounts, manage GDPR requests, approve candidate placements / sales and manage the integration with our statistics/reporting software.
  • Compiance management
  • Easy data upload
  • Good integration with other products such as adcourier and Cube19
  • The ability to undelete tasks without the need for technical support
  • Live chat could be available more freequently
  • Support available for all users not just support contacts
For recruitment businesses there really is no better tool out there. Bullhorn ATS & CRM integrates flawlessly with other software making it less work for consultants in having lots of different tabs open at once. In addition to this, the support team are fantastic they are quick to assist in fixing issues should they arise. I accidentally deleted a lot of tasks which are essentially diary reminders and leads which upset the sales floor as you can imagine. it was a quick fix for this to be undone quickly and without issue. Day to day, adding a candidate is as easy as dragging and dropping a document in either PDF or word format. the system pics up duplicates quickly also ensuring the system is not clogged up with lots of the same information.
Score 1 out of 10
Vetted Review
Verified User
Doesn't solve any of my business processes, only used an expensive CV database.
  • Storing CV's
  • Contracts - auto renewal for 12 months, if notice is not given 60 days before.
  • Clunky system, very slow
  • Website integration - Need a team of web developers to integrate website
  • Boring user interface, makes CRM system a chorr
  • Customer service. No one answers the phone. People take 5 days to get back to you on email, you send another reply to that email, you have to wait another 5 days. Outrageous service.
  • No account managers or point of contact for customers. No check-ins to see how I am getting on with the system.
Well suited for companies with awful processes and are happy with a clunky system their staff don't want to use. Not suited for smart, young, and agile companies, that want to provide an excellent service to their clients and candidates.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Using Bullhorn ATS & CRM solved the biggest problem that we were facing of using multiple platforms. It is one platform that takes care of end-to-end solutions for staffing. I had the pleasure to use it a couple of times for my teammates. I could clearly see a difference in the efficiency by saving time while using Bullhorn ATS & CRM. The compilation of creating a task list becomes easy and everything from the candidate can be seen at a click of a button.
  • It provides the contact details of a candidate relevant to the job. All details are with a user-friendly interface that anyone can use the application.
  • The specific details given by Bullhorn ATS & CRM are unbelievable. One place and you can make a decision about hiring or not hiring.
  • The messaging automation feature again helps to save our time.
  • I wish we could avoid the support call to install a few new features.
  • The navigation from one feature to another is slightly tricky at times. Not difficult but can get tricky for a new person.
  • The search engine can get better and more specific with the niche.
Hiring is made easy with Bullhorn ATS & CRM in the previous company where I worked. The fact that we can manage various steps in hiring a candidate as per our convenient timeline is priceless. This helps us to get ready with all permutations and combinations for the candidates to be hired. At the same time, the same software stays as a lifelong management tool for the employees hired.
Heidi Errasti Martinez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use the Bullhorn Timesheet at our company to get a simple, easy-to-read way to manage our employee's timesheets online. Its friendly user layout saves us time and resources from training on how to use and sending payroll communication related to our employees that we instead use to improve in other areas of Human Resources. We only address a handful of employees but we are aware of its capacity to address hundreds of employee requests at the same time.
  • Friendly User Interface.
  • Organized list of resources for employees.
  • Efficient Reminder System.
  • Provides great time efficient shortcuts to users.
  • Great color coding for notification priority.
  • Great acceptance from employee point of view.
  • More ways to visualize Timesheet, Hours worked, and Pay generated for the period.
  • Specific colored section on HR contact in the organization to address user's further questions.
  • Add to bookmarks button for frequently used websites such as Timesheet submission.
I'd say Bullhorn is most useful for starting small businesses. Its efficiency in delivering information that the employees need is indubitable. As it is, it functions as a great resource and well-programmed HRIS. Employees find it generally easy to use and have found no request on how to use it or complaints yet. The reminder system has proven to be efficient in getting Timesheets signed on time and meeting our deadlines with the payroll team.
Score 2 out of 10
Vetted Review
Verified User
Incentivized
Bullhorn ATS/ CRM is used company wide to support recruitment activities. Bullhorn acts as a central repository for all applicants resumes and respective details. Bullhorn helps in sourcing candidates as well as creating a database of all candidates organisation wide. It helps in recruitment by allowing the user to source candidates across the internal Bullhorn database and offers integration with other job boards.
  • Tracking Candidates
  • Sourcing Resumes
  • Multi User system - allows for collaboration across the organisation
  • The interface is complicated and not so user friendly
  • Resume sourcing does give adequate results as compared to other ATS
  • Integration with job boards like Careerbuilder/ Monster/ Dice can be much better
Bullhorn is well suited for large recruitments firms wherein there are upwards of 200 employees and it will not be favourable to use Bullhorn if there are just 40-50 active users. Bullhorn is suited when the organization doesnt want to invest in multiple tools like Monster resume search, Careerbuilder, Dice Resume and use just one system and get all the other portals integrated.
Michael Tosto | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Bullhorn is our main ATS & CRM, used across the entire US business.
  • Candidate database allows for us to store and search for relevant candidates
  • Stores all of our client data and client history
  • Allows us to track all of the activity of our recruiters and sales people
  • A deeper integration with Outlook
  • A deeper integration with LinkedIn
As a recruitment company Bullhorn is our main system of record for all that we do; recruiting & sales. In addition, it allows us to report on activity, have insight into the effectiveness and efficiency of our recruiting teams. Being software developed specifically for the staffing industry you can, for the most part, use it right off the shelf. However, it's highly customizable to match your current workflow.
October 06, 2021

Good ATS and CRM

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are using Bullhorn ATS across the whole organization for business development, account management, and sourcing/recruiting/pipelining individuals for workflow needs. It helps us stay organized, communicate with each other, and to understand where things are without having to constantly ask someone else since it is all reported and tracked in the ATS.
  • Parsing resume
  • Logging activities
  • User-friendly interface
  • Allows multiple tabs to be open
  • Logs out too frequently if you are on a page sourcing on another website
  • It doesn't always do a good job of recognizing individuals who are already in place and instead it makes new profiles
  • It is difficult to navigate at first. A lot of tools and whatnot, with very little training to understand everything.
It is a good ATS for Recruiting and Account Managers. Easy to connect with others and keep everyone up to date with integration to your Gmail or email account. Good user interface and once you figure it out it is easy to navigate. Love the resume parsing feature, this alone is priceless.
Andy White | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User
We use it as a CRM/ATS for handling recruitment and job interview processes. We have the Corporate Edition with integration with LinkedIn Recruiter (Full).
  • The onboarding process is quite good. We were impressed with our consultant.
  • It is very buggy, and they put the onus on the user to work around those bugs. You will find yourself constantly clearing browsing data and restarting your machine just to log in or get things set up.
  • The default categories and functionality are really outdated. You can add fields yourself, but this is time-consuming, and the issues with cookies/browsing data mean you often get weird behavior when you edit the interface.
  • It is time-consuming to upload and parse CVs to the system, and not well integrated with a typical LinkedIn workflow.
  • Lack of accountability: Staff fob you off with excuses and workarounds, and nothing gets fixed. These are fixable problems, but nobody cares.
Get something more up-to-date and more tailored towards modern recruitment workflows.
Score 2 out of 10
Vetted Review
Verified User
BullHorn is being used across my entire organisation to
  • Track and manage client & candidate interactions.
  • Search clients & candidates based on a specific requirement or location.
  • Market to via SMS, email and phone.
  • Manage the sales pipeline effectively.
  • The ability to hashtag consultants, client contacts & candidates.
  • The ability to customise individual views at the consultant level, and from an administrator perspective customise yourself without the help of the tech team.
  • The appearance is user friendly, and there is online training to onboard new staff to the software.
  • It's old & clunky with attempts to modernise its appearance & features.
  • The search uses boolean so consultants require training to know how to search, build lists & find candidates & contacts. E.g., you write 'Bob' into search, & it won't appear but you'll add an asterisk & it will appear. If you had 'Bob Jane' in the first name, it also won't appear.
  • The filters don't work correctly. E.g., we have 'DPA' & 'Non DPA' - BH did not have the ability to differentiate between the two using the filter, because they both said 'DPA'. We had to either change the terminology (which is industry standard in the medical field) or use the advanced search rather than the filters.
  • The updating of the custom fields is clunky & not intuitive. Adding in multiple job types was limited to 3 (i.e. salary, contract & temp - we have additional types) and each one required individual customizing (fair) which then played havoc if it didn't match up to the master file which overrode the other 3. E.g., ALL custom fields were required on the master, and then you'll match up each in the individual job type as required. You'd then just include what was required in the individual job type.
  • The migration from our old CRM was poor. One example - We ended up with thousands of files that were 'New South Wales' which got turned into 'New South Western Australiales.' We were refused assistance in fixing this.
  • It's slow to load.
  • Clear your cache daily - or things will break.
  • No ability to add locations to a profile - you need to add each individual child company for it to appear in a search even when there is only one contact for the lot. For example, one of our clients has 176 medical practices and for these to appear in any searches, they had to be individually added as full profiles rather than added in as a location despite there being one recruitment contact.
I cannot suggest any company should use this system for any other reason than a learning experience - my 12 months on the platform identified what I did and didn't want in my next ATS.
Score 9 out of 10
Vetted Review
Verified User
Incentivized

Bullhorn is one of the best Recruiting tools that I have used in my recruiting career. It's very fast, very reliable, and user-friendly. I can do a quick search of who is calling me just by entering the phone number in the system. It saves time in resume submissions, contact details, and other data, and the interface that helps with tracking candidates in a timely manner. Interactions between team members through Bullhorn is awesome, as you can send notes directly to email accounts to ensure they're seen.

  • It fetches the right resumes with the right keywords and filters.
  • One of my favorite features is for mass email. Once you have the right candidates you just have to add them in a Tearsheet and just do mass emails to them. It saves times and effort.
  • I wish we could see the name of the candidates attached to a job with notes. Instead, we have to click and go inside to check who is the candidate attached to that job.
I have used many ATSs in my Recruiting career and I can proudly say that Bullhorn is the best out of them. It's easy to fetch the right candidates from the database with the right filters. You can also find them with the first and last name, email ID, or even with the phone number. It makes life easy when it's time to check who is calling just by looking at your caller ID and typing the number in Bullhorn.
Mass Emailing is one of the best features where you can send emails to a bunch of the right candidates without showing them that it's a mass email, as it looks more of a personal email.
Reporting is also an effective tool in Bullhorn. To track personal performance, it helps in getting the data of the last day, week, month or year. It's a pretty impressive feature.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Bullhorn ATS for application tracking for IT Staffing. It stores resume submissions, contact info, and other data and the interface help in tracking the recruitment process of a candidate, jobs, placements, and related info.
  • Tracks data.
  • User-friendly.
  • Resume search function.
  • The new Novo interface requires more clicks than the previous version when viewing data.
It's user-friendly and easy to communicate with team members. The Boolean search function is accurate and the interface is nice.
Bhargavi Sahay | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use Bullhorn ATS for application tracking for our IT recruitment agency. ATS is essential for a lot of reasons especially in the recruitment industry where all the work happens through Resume tracking. It's a great way to save Data and the interface helps in tracking the recruitment process of a candidate/ Job. The new Novo Interface is even better and a lot handier.
  • The submission tracking of a candidate and where they are at in the process.
  • Resume Parsing, auto populating the information makes the work easy.
  • Bullhorn enables other applications to be linked to it as well, eg- Textus, which makes the work easy in contacting candidates.
  • I think just the timing, sometimes the candidate information ton the notes section takes a bit time to load unless I immediately click, but this could be a network issue.
  • It would be convenient if there is a way to save all the search strings that I actually maintain in a different folder on my desktop.
I think especially in the IT Recruitment industry where Keywords plays a major role, Bullhorn can contain a vast database of IT folks here in Canada and abroad. out of all the tools I have used, Bullhorn is the most user-friendly and easiest to pick up as a new user.
Gary Fiore | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
We use Bullhorn as our complete record for all contact with both candidates and clients. The software has a lot of useful tools that helps eliminate a lot of time-consuming events, but on the same knot, can often be lagging in many areas. Since 2017, they have added many new additions that simplify the information-recording process.
  • Ease of use & user-friendly
  • Finally integrated to a variety of browsers and operating systems
  • Easy export/import options to market to both clients & candidates
  • Easy to coordinate and plan scheduled meetings and interactions
  • Email client is external and must be used by Gmail. The internal email feature was removed from the software (unless you mass mail).
  • The software is a little clunkly, and although it's a newer version, it seems a bit outdated.
  • While the platform is web-based, it fails to run smoothly through a mobile platform, and often times, the loading times are a little sluggish.
I would test out multiple ATS and see which work best for you. If you are comfortable using Gmail as your email platform, than Bullhorn is most likely your best option. Bullhorn makes it really easy to parse in new candidates and client information, all without tedious external options.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Bullhorn is a great ATS and CRM tool to use. This helps in activity tracking, reporting, candidate searches, and managing leads. It helped in maintaining our performance metrics, and for the reporting part. It is user-friendly and easy to navigate. You can also set reminders to follow up on items that you feel you might forget, and to track past emails. This will help a lot in recruiting strategy.
  • Maintaining and managing the pool of candidates.
  • Tracking applicants and updating their status.
  • User-friendly and great customer service.
  • New features are rarely communicated, hence it does take some time to adapt.
  • Currently, there's no data mining tool available at no cost, which would allow us to clean the data.
  • Has a lag in-between, and will log you out if there is any problem with parsing the resume, but that is ok.
If you are into staffing and recruitment, this is a great tool to get, with all the features, and there are many options that you can customize based on your needs. It's easy to handle, and they have a great customer support team to address your queries on the go. Bullhorn has a reliable and nice modern user interface; you will definitely like it.
Darren Weeks | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Bullhorn is our CRM and Applicant Tracking systems for the recruitment arm of our business. We have been using Bullhorn for about 5 years, and have seen lots of innovation and changes in the software in this time. Because of the integrations with other software, it is also used by finance / HR and our services arm to manage contractors, invoicing and time-sheeting.
  • The marketplace of integrations with other software is a great bonus, allowing us to leverage Bullhorn across departments to manage from start to finish our contractors
  • Constantly evolving and progressing the software, building upon past versions and improving the design and functionality based on customer feedback
  • An app for phones would be a great bonus, as the mobile browser version isnt particularly user friendly on a small screen
Brilliant as a full service recruitment platform. Where it hasnt worked so well is on the IT Services side of our business. We tried to look at Bullhorn for this so we could have one system across the business, but the functionality is to Recruitment focused to make it viable
Ingrid Reyes | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Bullhorn is mainly used by the Talent Acquisition team to track all candidates, job orders, and the hub collecting all documentation and information on interviews and our internal process. Recruiters will add candidates to the system, link them to jobs we're working, move them in the pipeline based on where they are in our internal process, add their resume and supporting documents to their files tab, and record all interviews, notes, feedback, and communication we have with candidates. We also create all our own job descriptions and create the jobs in Bullhorn.
  • Inhaling resumes from Word documents - field mapping is about 80+% accurate and will check for duplicates before savings.
  • Adding notes is very easy and can be categorized based on the type of interaction it is: email, text, phone call, etc.
  • Integrations with many 3rd party vendors that are already widely used by recruiting and staffing agencies.
  • Reporting: out of the box reporting is not very detailed or easy to navigate. In order to get better detailed and specific reports, you either need their Canvas product or pay for a 3rd party vendor.
  • Customization: will get better with NOVO Experience update, but many users still don't have it. Right now many fields and order are not customizable
  • Many features Bullhorn can do are not apparent to the user, often times you have to call in the figure things out.
Bullhorn is only appropriate for staffing/recruiting agencies, or internal corporate recruiters. It is made to track jobs, candidates, placements, and is not well suited for any other scenario. Bullhorn integrates with other, more robust software for sales and leads gen, but itself is not a sales or lead gen tool. Bullhorn works best when you integrate with the other services you're already using, like your background screening vendor, phone service, or other analytics tools.
June 22, 2018

Bullhorn Review

Alexa Betze | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
We use Bullhorn as our primary Applicant Tracking System. We input all of our candidates into it, make notes regarding candidates, source within it for older candidates for new roles, post and publish our roles within it, etc. It is being used across the whole organization. This allows for us to see every candidate who has ever been contacted and also keep track of our candidates, where they're at in their job search, record when we contacted them and how we contacted them, as well as track where we're at in the recruitment of the jobs we're working.
  • Very user-friendly and self-explanatory
  • Great at keeping track of candidates, including where we're at in the recruitment process with them and where the candidate is at in their job search
  • Very easy to use in an organization because you can check in on who has contacted what candidate and ensure that you're not double calling candidates
  • Candidate sourcing is sometimes difficult as the search bar and filters sometimes do not work
  • Glitches a lot - will kick you out often or will not properly parse resumes or upload them
  • Attaching files is sometimes difficult and this feature also seems to glitch often, as well
BH is very user-friendly and easy to be trained on. It provides a good space for tracking candidates and is great for notes regarding candidates. However, there are many glitches in the system and instances in which these great features do not always work as they are meant to. Also, the candidate sourcing pool does not prove very effective and it is hard to delete candidates once they've been inputted into the system.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Bullhorn CRM across our whole organization. It helps streamline our candidate intake, interview and job placement process. It also helps us organize our clients. As an admin, it helps me keep track of who is interviewing and when. It links with Outlook so all emails can be sent via Bullhorn (BH) and automatically documented in the appropriate place i.e., candidate file or client file.
  • It tracks our candidate and client interaction with great detail.
  • I like the Bullhorn for email function - instead of sending an email via Outlook and then having to copy and paste it into BH, BH will open Outlook email for me and then automatically place a copy of the email in the recipients BH profile.
  • BH will parse resumes received via email - lessening the amount of information manually added.
  • Creating reports - I have ones that were created by BH but I cannot change the specifications to meet my end of the year needs.
  • Cannot create an Excel sheet directly from a tear sheet - I have to save the tear sheet then go into the search bar and search for the name of the tear sheet in order to download it as a CSV file.
  • Cannot print task lists - I had to create a ticket and they showed me a workaround.
It tracks candidates, clients and jobs very well. There are some areas though, that have too many steps or are overly complicated like not being to print a task list, but I can print a job list or candidate list. In order to print a task list, I have to select all, then copy and paste into an Excel sheet.
Logan Feldstein | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are currently using Bullhorn CRM across our whole agency. It has definitely increased efficiency and teamwork across the board. There are many features that help the recruiters access information and files at a faster pace. They are able to make a submission to a placement in record time. The notes features really helps keep us all on the same level of information and knowledge of how our current and active candidates are doing as well as our prospective candidates.
  • Notes features is a real hit with our recruiters.
  • Merging records whether it be duplicate jobs or candidates helps minimize duplicate information.
  • Everything is well connected, for instance a client will show all of the open jobs.
  • There are a lot of small features I would like to see as an admin such as bulk update en mass on occupation for users.
  • The limit to the amount of "Customtext" options under field mapping could be higher.
  • I would like more options to generate different types of report in different formats.
While our recruiters are speaking to prospective candidates they can create appointments and tasks while they are on the phone, it really ups the multi tasking and information sharing. We can view all tasks, and appointments from all users so we can synchronize and help each other out more efficiently.
Jeff Asselin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use Bullhorn to manage a majority of our business needs. We use the CRM features in business development as well as client retention. Bullhorn is what we use to track candidates and the entire recruiting process for our clients. Bullhorn also offers back of the house features that we use from time to time.
  • Track and manage leads and sales pipeline
  • Easy to convert leads to real sales opportunities and eventually convert the opportunities into jobs. All of this is done seamlessly with little to no duplication of content.
  • Reporting can be exported to Excel.
  • Searching databases can be clunky at times (certain contact searches don't always return data from lead database).
Bullhorn CRM is good at keeping prospect and contact information up to date. There are many plugins that help simplify processes. We have Shoretel VOIP telephone system - there is dialer plugin that dials contacts by clicking on their telephone number in the Bullhorn record. The dialer plugin also prompts to add a note to record a summary of the call.
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